b'YOUR RIGHTS AND RESPONSIBILITIESWill I still be living outsideof the borough? Your license or tenancy When you move into temporaryagreementaccommodation, you may still be livingYour housing officer will go outside of the borough. Families areover the terms in your license moved back into Sutton as and whenor tenancy agreement and you properties become available. Moves areshould ask them to explain usually prioritised based on how long aanything that you dont understand. household has been outside of SuttonEnsure you keep these documents and other factors, such as supportfor reference. If you are unsureneeds. how to contact your housing officer, you can emailcontact@encompass-latc.co.ukWho should I contact if thereis a problem withmy accommodation?Once you have been allocated temporary accommodation, you will be contacted by your new landlord to arrange a meeting. At the meeting, you will sign up and collect the keys for the property. Remember to ask how to contact your landlord directly because this is who you will deal with about maintenance issues in your accommodation. If you have any issues or difficulties contacting your landlord please contact the temporary accommodation team on propertymanagement@ encompass-latc.co.ukor phone 020 8770 5000.7'